top of page

Online Training Courses for Businesses

What if you could equip your employees with convenient tools to enhance their soft skills effortlessly? Our online learning courses are designed to not only foster collaboration among team members but also boost productivity. Dive into our selection of video courses and transform your team's capabilities.

Discover Our Learning and Development Courses

  • Communication Skills: Enhance crucial communication abilities such as questioning, listening, conversation management, empathy, and handling difficult conversations.

  • Time Management: Improve overall productivity by mastering techniques for managing interruptions, enhancing time utilization, increasing assertiveness, and delegating tasks effectively.

  • Stress and Resilience: Navigate work and life pressures with ease through strategies to manage anxiety, improve health and wellness, practice mindfulness, and develop resilience and assertiveness skills.

Stress.png

Stress & Resilience Pathway

This pathway has 7 videos designed to help build your resilience and stress coping skills.

Work from home.png

Working from Home Pathway

This pathway has 7 videos to help you work from home effectively.

Customer Service.png

Customer Service Pathway

This pathway of 12 videos will help improve your customer service skills.

Sales Skills.png

Sales Skills Pathway

This pathway has 8 video modules to help hone your sales skills.

Coaching Skills.png

Coaching Skills Pathway

This pathway has 8 videos to help you improve your effective coaching skills.

Challenging customers.png

Challenging Customers Pathway

Handling challenging customers is a core skill to learn. This video looks at 12 topics to help you have more confidence in dealing with challenging customers of various types.

Communication.png

Communication Skills Pathway

This pathway contains 8 videos designed to strengthen your communication skills.

Leadership.png

Leadership Essentials Pathway

This pathway has 12 videos dedicated to help you improve your leadership skills.

Contact Centre.png

Contact Centre Agent Pathway

This pathway contains 13 videos that will help develop the skills of new and existing agents including award winning techniques in phone and email response.

Pandemic.png

Pandemic Support Pathway

This pathway contains 8 videos to help you cope in a pandemic or other high-stress event.

Receptionist.png

Receptionist Skills Pathway

This pathway has 8 videos to help improve your receptionist skills.

Telephone.png

Telephone Ettiquette Pathway

This pathway has 6 videos to help you improve your telephone etiquette skills.

Request Sservice.png

Requests for Service Pathway

This pathway is for people who deal with taking requests for service like power companies or local councils. It has 13 videos that focus on dealing with people.

Access Service.png

Accessing Requests for Service Pathway

This pathway is for people who deal with actioning requests for service like power companies or local councils. It has 10 videos that focus on dealing with people and solving issues.

Presenting.png

Training & Presenting Skills Pathway

This pathway has 9 videos to help you develop your training and presenting skills.

Time Management.png

Time Management Pathway

This pathway has 6 videos to help improve your time management skills.

Conflict.png

Managing Conflict Pathway

This pathway has 8 videos designed to help you develop your conflict and negotiation skills. The two 1-minute videos do not have quizzes or workbooks.

Mental Health.png

Improving Mental Health Pathway

This pathway includes 6 x 10 minute video courses to help you improve your mental health awareness and skills. It includes Health and Wellness, Managing Stress, Resilience, Psychosocial Health, Developing Mental Endurance & Mindfulness.

CRM.png

CRM Awards Pathway

This pathway is ideal for people wishing to upskill on the criteria for the CRM Awards. It focuses on Phone and Email content. See individual videos for Social media and Live Chat.

Our online short courses make a difference.

As new employees arrive, some skills are innate, while others could use improvement. These courses brush up on ways to improve those issues that may need addressing.

  • Customer Service. You want your customers to have a great experience with your organisation. The course teaches customer service techniques and coaches your employees in dealing with demanding customers. We teach them to increase their communication skills, attitude, and empathy.

  • Telephone Etiquette. Having the right approach on the phone allows favourable communication and customer satisfaction. We address the best ways to answer the phone, call control, attitude, listening skills, professionalism, and call closing.

  • Remote Working. Many people now work from home, and this course teaches people to work more effectively while staying motivated and engaged.

Why Choose Train Me for Your Learning Needs

 

As the premier worldwide provider of microlearning soft skills, Train Me offers unparalleled video training content designed to elevate your organisation's performance. Whether you prefer concise one-minute modules or comprehensive ten-minute courses, our platform ensures your employees acquire the skills needed to drive success within your organisation.

Empower your team, elevate your organisation. Choose Train Me for comprehensive online learning solutions tailored to your unique needs.

bottom of page